Privacy Policy

1) Scope & Who We Are

FPS — Future Plan for Studying Abroad is an education consultancy that helps students explore language programs and university pathways globally, and supports applications, documentation, and related services.

Registered address: P.O. Box 11545, Riyadh 38079, Saudi Arabia.

2) Information We Collect

• Contact details: name, email, phone/WhatsApp, country and city of residence.
• Academic & application data: transcripts, language scores, program preferences, intake timing, CV, personal statement, and relevant documents you provide.
• Identification & visa-related: passport details and supporting documents you submit for application assistance (where applicable).
• Communication data: messages sent via forms, email, WhatsApp, and meeting notes.
• Website usage data: device and browsing information (e.g., IP address, pages viewed, timestamps) collected through cookies or analytics tools.

Note: Please avoid sending sensitive information unless necessary for application processing. Only share documents that you are legally permitted to provide.

3) How We Use Information

• Provide and improve our consultancy services and student support.
• Match you with suitable programs and intakes, and prepare applications.
• Communicate with you about options, requirements, timelines, and decisions.
• Comply with legal/administrative requirements and prevent misuse.
• Operate, secure, and improve our website and user experience.
• Send service-related updates; marketing communications only with your consent (you can opt-out anytime).

4) Legal Bases (where applicable)

• Consent: for specific processing such as marketing or sharing documents with partner institutions.
• Contract: to provide the services you request before entering into a contract or to perform a contract with you.
• Legitimate interests: to operate and protect our services, provided such interests do not override your rights.
• Legal obligations: to comply with applicable laws and regulatory requirements.

5) Sharing & Disclosures

We may share your information with:

• Partner institutions: universities, colleges, language schools, or pathway providers to process your applications.
• Service providers: document translation, credential evaluation, or secure storage providers under appropriate agreements.
• Advisors/authorities: legal, compliance, or government authorities where required by law.

We do not sell your personal information.

6) International Transfers

Your information may be transferred to countries different from your country of residence. Where required, we implement appropriate safeguards (e.g., contractual clauses or equivalent protections) to protect your data.

7) Cookies & Tracking

We use cookies and similar technologies to operate our website, analyze traffic, and improve performance. You can manage cookies via your browser settings. Disabling cookies may affect certain features.

8) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize the data.

9) Your Privacy Rights

Subject to applicable laws, you may have rights to:

• Access, correct, update, or delete your personal data.
• Object to or restrict certain processing, and withdraw consent where processing is based on consent.
• Portability of data in a structured, commonly used format.
• Lodge a complaint with a relevant supervisory authority.

To exercise these rights, contact us using the details below.

10) Children’s Privacy

Our services are primarily intended for individuals aged 16+ and for parents/guardians acting on behalf of younger students. If you believe a child provided personal data without appropriate consent, please contact us and we will take appropriate steps.

11) Security

We use administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure. Please share documents through trusted channels we specify.

12) Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of those third parties.

13) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.

14) Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, contact us:

• Address: P.O. Box 11545, Riyadh 38079, Saudi Arabia
• Email: info@fps-sa.net
• Phone/WhatsApp: +966 55 921 0967

You can request access, correction, deletion, or withdraw consent at any time using the contact details above.